Contact Customer Care

Contact

enquiries@meandem.com

03456 800 975 (UK)

+44 (0)3456 800 975 (Intl)

Customer Care Opening Hours

Monday-Friday: 08.30 - 18.30

Saturday: 09.00 - 17.00

Sunday: Closed

Harper Try Before you Buy Appointment queries

Click here for Harper Concierge contact information

Delivery

United Kingdom

Standard

3-6 working days* with Royal Mail

£4.95

Next Day

Order By 4pm for delivery the next working day Mon-Fri*

£9.95

Harper

Try at home before you buy from next day

£14.95

* Excludes Bank Holidays

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
Find Out More

INTERNATIONAL

We deliver to over 50 countries. We are temporarily unable to ship to Ukraine, Russia, Belarus and Moldova.

Find Out More

Returns

Free RETURNS

PLEASE NOTE: Sale items cannot be returned to store, they must be sent back via our online returns process.

Find Out More

 At Your Service

We’ve added a brand-new option to meandem.com that will take your shopping experience to new heights.


Harper is a fashion concierge service that allows us to bring ME+EM’s in-store shopping experience to your home. Available to anyone shopping online in the Greater London area, Harper is a genius way of combining the ease of online shopping with the luxury of being in store.

It’s all very straight-forward. Shop online as you normally would, selecting the styles and sizes you want to try and adding them to your bag.


Rather than heading to the checkout, click the ‘In Greater London? Try at home’ button. We won’t take any payment from you at this stage – instead, all you need to do is book the time and day of your appointment and Harper will deliver your pieces directly to your door.

Enjoy the ME+EM store experience at home
Enjoy the ME+EM store experience at home

While you’re trying pieces on at home, our Harper team can offer a second opinion, give sizing advice, arrange alterations – or just leave you to it and return when you’re done.

All Harper stylists are well-versed in all things ME+EM so you’re guaranteed the true in-store experience without having to leave the house.

Enjoy the ME+EM store experience at home

You only then pay for the styles you’d like to keep. Anything you don’t want Harper will take away then and there so that you don’t have to worry about any returns.

Available from 10am until 10pm, seven days a week, Harper can slot straight into your schedule whenever works best for you. It really is easy luxury, which is what makes it so perfect for ME+EM and so perfect for you.

 

Click here to start shopping with Harper

Simply choose "In Greater London? Try at home" in your shopping bag.

£15 delivery fee

How can we assist you?

Contact us

enquiries@meandem.com : for all general enquiries, orders, or returns, contact our Customer Care team

onlinestyling@meandem.com: for personalized styling, product and sizing advice, contact our Online Styling team

03456 800 975 (UK)

+44 (0)3456 800 975 (Intl)

Customer Care Opening Hours

Monday-Friday: 08.30 - 18.30

Saturday: 09.00 - 17.00

Sunday: Closed

International Customers

Please visit our Help Centre