Delivery

United Kingdom

Standard

3-6 working days with Royal Mail

£4.95

Next Day

Order By 4pm for delivery the next working day Mon-Fri

£9.95

Harper

Try at home before you buy from next day

£14.95

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
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INTERNATIONAL

We deliver to over 50 countries. We are temporarily unable to ship to Ukraine, Russia, Belarus and Moldova.

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Returns

Free RETURNS

PLEASE NOTE: Sale items cannot be returned to store, they must be sent back via our online returns process.

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Start My Return

UK Order
International Order

Returns Policy


  • If for some reason you are not completely satisfied with your purchase, we offer a Free Returns Policy.

  • All items must be returned within 28 days of receipt of your order with the completed paper returns form enclosed, and must be returned new, unused, unwashed, not modified in any way and with all accessories e.g. belts, and in the original packaging with all ME+EM garment tags and labels attached.

  • Footwear must only be tried on indoors to ensure they remain clean. Footwear must be returned in their dust bag or box and must be unworn.

  • You can return your swimwear as long as they are unworn and any hygiene seals are still intact and all labels are still attached.

  • Please note that all socks and tights are non-returnable.

  • Online orders cannot be returned to our stores (either standalone ME+EM store or concessions - Selfridges & Harrods), they must be sent back via our online returns process.

How can we assist you?

Contact us

enquiries@meandem.com

03456 800 975 (UK)

+44 (0)3456 800 975 (Intl)

Customer Care Opening Hours

Monday-Friday: 08.30 - 18.30

Saturday: 09.00 - 17.00

Sunday: Closed

International Customers

Please visit our Help Centre