Contact Customer Care

Contact

enquiries@meandem.com

03456 800 975 (UK)

+44 (0)3456 800 975 (Intl)

Customer Care Opening Hours

Monday-Friday: 08.30 - 18.30

Saturday: 09.00 - 17.00

Sunday: Closed

Harper Try Before you Buy Appointment queries

Click here for Harper Concierge contact information

Delivery

United Kingdom

Standard

3-6 working days* with Royal Mail

£4.95

Next Day

Order By 4pm for delivery the next working day Mon-Fri*

£9.95

Harper

Try at home before you buy from next day

£14.95

* Excludes Bank Holidays

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
Find Out More

INTERNATIONAL

We deliver to over 50 countries. We are temporarily unable to ship to Ukraine, Russia, Belarus and Moldova.

Find Out More

Returns & Exchanges

Free RETURNS

We hope you love your ME+EM purchase. However, if something’s not quite right you can return it for FREE within 28 days of receiving your order.

PLEASE NOTE: Sale items cannot be returned to store, they must be sent back via our online returns process.

Find Out More

EXCHANGES

We offer Instant Exchanges for different sizes.

Click the link below to create an Instant Exchange and follow the instructions for sending the original item back to us.

Find Out More

Gift Cards

A perfect fit, every time. Purchase e-gift cards and physical gift cards online to be sent directly to the recipient with your own personalised message.

1.Create a gift card

Select the type of gift card you would like to send

Physical gift cards cannot currently be shipped to Jersey, Guernsey or the Isle of Man. All gift cards purchased on the UK site are issued in GBP and can only be redeemed on the UK website or in UK stores


Select an amount

£This can be up to £1,000

Add a personal message below (optional)

You don't need to include who the gift card is to or from in your message; your name and the recipient's name will be included on the gift note automatically.

200 characters left

2.Delivery address

3.Delivery

4.Payment

How can we assist you?

Contact us

enquiries@meandem.com : for all general enquiries, orders, or returns, contact our Customer Care team

onlinestyling@meandem.com: for personalized styling, product and sizing advice, contact our Online Styling team

03456 800 975 (UK)

+44 (0)3456 800 975 (Intl)

Customer Care Opening Hours

Monday-Friday: 08.30 - 18.30

Saturday: 09.00 - 17.00

Sunday: Closed